FOR IMMEDIATE RELEASE
May 17, 2017
LinkPoint360 Designs Spring ’17 Release with Dynamic Interface
– Latest LinkPoint Connect roll out includes major changes to CRM record interaction from email applications –
RED BANK, N.J. (May 17, 2017) – LinkPoint360, the leading provider of email to CRM integration, today announced the release of its Spring ’17 update for LinkPoint Connect. The latest version of the software includes a dynamic interface that enables users to enter data in Smart Forms that update CRM records directly from the email application.
The Spring ’17 release theme centered on minimizing end user interaction with the CRM while continuing to improve CRM adoption as a system of record. The Smart Forms feature underscores this by making standard CRM objects and fields available within LinkPoint Connect. Users can choose to create new records when recording emails or update records from the Side Panel as email correspondence provides new insights and information. LinkPoint Connect streamlines data entry and access by enabling users to instantly view, record and sync CRM data within Microsoft Outlook or IBM Notes. LinkPoint360 customers can expect to receive the upgrades at no additional charge as part of a phased roll out.
The Smart Forms feature is on by default with the latest LinkPoint Connect upgrade and does not require end user configuration or CRM admin management. For more complex environments, customers can work with the LinkPoint360 Professional Services Team to customize their instance of the feature or to roll out access to custom CRM forms.
“LinkPoint Connect has always made it easy for users to archive emails or create a new CRM record on the fly. We wanted to enhance the user experience by bringing the CRM objects they already know right into their email application – where they work the most – so they can create and edit in even more detail without accessing the CRM directly,” said Glenn Lehner, Chief Business Development Officer at LinkPoint360.
Additional Spring ’17 release features include enhancements to email tracking, the ability to assign tasks to other team members as part of the record process, and support for TLS 1.2 and higher. Complete release notes are available on the company’s website.
“Our teams are continuing to innovate ways to leverage the tools and technology available in the CRM and make them of truly practical value to users in their email client,” said Nart Dokhgan, Chief Technology Officer at LinkPoint360. “This is just one of many steps toward carrying out our mission of increasing user productivity by eliminating redundant processes or inefficient patterns of interacting with the CRM.”
LinkPoint360, the leading provider of email to CRM integration, is dedicated to delivering software that enhances productivity and increases system adoption for CRM users. For more than 16 years, LinkPoint360 has succeeded in simplifying the CRM user experience by eliminating the need to switch constantly between email and CRM systems. LinkPoint Connect streamlines data entry and access by enabling users to instantly view, create, and update Salesforce, Microsoft Dynamics CRM, or InforCRM data from within Microsoft Outlook or IBM Notes. LinkPoint360 provides email integration services backed by superior customer support for more than 90,000 users in more than 60 countries. For more information, visit http://www.linkpoint360.com or get started now with a free trial of LinkPoint Connect.
Download the press release in PDF format.