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Email Integration Benefits
 

Email integration increases data accessibility and places customer interactions in your CRM system.

The Synchronization of calendars, contacts and tasks creates a single customer view within your CRM system.

Centralize all communications and interactions for a company, contact, lead, opportunity or support case.

Email integration is client based to allow you to record emails to your CRM from within Lotus Notes or Novell GroupWise.

User options permit which emails and contacts are synchronized with the CRM System.

Configuration options permit synchronization customization, custom field mapping, and full conflict resolution.

Using your existing email system decreases learning curves and assists in user adoption.