in ConfigureConfigureRecordRecordWorking with Emails

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LinkPoint Tracker enables users to track when an outbound email is opened by one or more recipients. With real-time notifications, users can proactively follow up with key leads and contacts. In this section, you will learn how to configure the LinkPoint Tracker within LinkPoint Assist.

 

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Configuring LinkPoint Tracker

Step_1

Click the LinkPoint Assist icon in the system tray with the right mouse button and then select Configure LinkPoint Connect.

 


Step_2Select Tracker from the Components list on the left side of the LinkPoint Assist window and review the available options for LinkPoint Tracker.


Step_3Select Enable LinkPoint Tracker to allow for emails to be tracked when sending outbound messages.


Step_4Select Track all sent emails by default to automatically track email opens.

 


Step_5

Select Alert me when tracked emails are read? to enable pop-up notifications to show email opens as they happen in real time.


Step_6

Select an option from the Display alert duration drop-down list to establish how long the pop-up notification should be displayed.


Step_7

Select Open LinkPoint Tracker to launch the LinkPoint Tracker window.

 


Step_8

Click the Apply button to confirm the selection and click the OK button to finish and exit LinkPoint Assist.

 

 


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