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General Questions |
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- How much does LinkPoint for SalesLogix cost?
$185 (USD) + 20% Support and Maintenance.
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- Are there any implementation costs?
Your Business Partner can quote the implementation cost.
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- Do I need to purchase an equal number of LinkPoint as I have of SalesLogix?
No - it is not required that everyone requires email integration.
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- How/where is LinkPoint installed?
Using industry standard installation routines, LinkPoint is installed on the client
machine. The installation is very light-weight and very simple. There is a SalesLogix
bundle that gets installed on the SalesLogix Server.
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- How is support handled?
The annual license fee entitles you to unlimited support via our web-site or telephone
support.
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- Do you support web proxy servers?
Yes, during configuration, you may specify your proxy server information.
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- What version of SalesLogix is required?
LinkPoint for SalesLogix requires SalesLogix 5, 6.x, and 7.x
LinkPoint supports Network, Remote, Web andCitrix versions of Saleslogix.
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- Where do we get the licence key that the configuration screens reference?
After you purchase LinkPoint, you will receive the License Certificate from your
Business Partner.
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- What email systems do you support?
We support Lotus Notes Versions 5, 6, 7 and 8.
We support Novell GroupWise Versions 5, 6, and 7.
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Lotus Notes Questions |
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- Does LinkPoint store the attachments in SalesLogix?
Only if you want it to. You can save attachments either to the contact or the opportunity.
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- When I search for a name, what is being searched?
LinkPoint searches the SalesLogix contact list. Specifically, we search for all
contacts that you have access to.
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Troubleshooting Questions and Helpful Tips |
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- In terms of Windows security, what privileges do I need to install and run LinkPoint.
We recommend that a Windows Administrator or equivalent perform the installation.
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