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LinkPoint for SalesLogix Frequently Asked Questions


General Questions
  • How much does LinkPoint for SalesLogix cost?

    $185 (USD) + 20% Support and Maintenance.
  • Are there any implementation costs?

    Your Business Partner can quote the implementation cost.
  • Do I need to purchase an equal number of LinkPoint as I have of SalesLogix?

    No - it is not required that everyone requires email integration.
  • How/where is LinkPoint installed?

    Using industry standard installation routines, LinkPoint is installed on the client machine. The installation is very light-weight and very simple. There is a SalesLogix bundle that gets installed on the SalesLogix Server.
  • How is support handled?

    The annual license fee entitles you to unlimited support via our web-site or telephone support.
  • Do you support web proxy servers?

    Yes, during configuration, you may specify your proxy server information.
  • What version of SalesLogix is required?

    LinkPoint for SalesLogix requires SalesLogix 5, 6.x, and 7.x
    LinkPoint supports Network, Remote, Web andCitrix versions of Saleslogix.
  • Where do we get the licence key that the configuration screens reference?

    After you purchase LinkPoint, you will receive the License Certificate from your Business Partner.
  • What email systems do you support?

    We support Lotus Notes Versions 5, 6, 7 and 8.
    We support Novell GroupWise Versions 5, 6, and 7.
Lotus Notes Questions
  • Does LinkPoint store the attachments in SalesLogix?

    Only if you want it to. You can save attachments either to the contact or the opportunity.
  • When I search for a name, what is being searched?

    LinkPoint searches the SalesLogix contact list. Specifically, we search for all contacts that you have access to.
Troubleshooting Questions and Helpful Tips
  • In terms of Windows security, what privileges do I need to install and run LinkPoint.

    We recommend that a Windows Administrator or equivalent perform the installation.