Verifying Salesforce and Microsoft Connections and Resetting Autosync
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Click the Preferences icon in the bottom-right corner of the Side Panel to launch the Preferences Pane.
Verify Connections.
· Under Salesforce Connection, verify the connection and authenticate if needed.
· If a Microsoft section exists, expand it and verify the connection.
· To restart synchronization, click the Email sync and Calendar sync icons under Administration & Sync Settings.
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