July 26, 2019
I have a pretty unique role with LinkPoint360, and one of the more interesting aspects of my job is to work directly with customers to help them get the most out of their software. Daily, weekly, monthly…I’m on calls, webinars, and even in exhibit booths talking about how our software solutions can make it quicker and… read more »
March 7, 2019
March is already here, and Spring is quickly approaching. In my previous blog, What You Can Achieve in 2019, I discussed the importance of making a list for either personal, business, or professional growth. We created our own list at LinkPoint360, and now that we are three months into the year, we’re busy at work… read more »
December 3, 2018
Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And… read more »
October 16, 2018
This guest blog is written by LinkPoint360 Partner, Focus. For a Sales Person, there are endless benefits for using a CRM. So much so that every Sales Rep should be demanding their company provide them one. Let’s have a look… CRM From the Perspective of a Sales Person Everything in 1 Place: Between customers, prospects… read more »
September 5, 2018
Having a robust support system can be the key to the success of a software purchase for an organization. Clients can find themselves frustrated or unable to utilize software as intended without a clear understanding of available resources or a network to rely on for help when trying to exact value from a system. LinkPoint360… read more »
July 3, 2018
We talk so often about how to stay motivated, how to get the sales numbers up, and how to sell “more.” But what happens when you are that guy or gal whose numbers are good and now you are on autopilot? What happens when you get so good at what you do, you worry that… read more »
June 6, 2018
I’m shocked and amazed by the countless number of people who get “caught” posting an opinion or thought on Social Media that turns out to be controversial at best and offensive at worst. I’m not amazed that they wrote what they thought/felt…heck, we all have strong opinions on things that are important to us. But… read more »
April 4, 2018
I recently spoke with a colleague who is also in sales, and he was telling me how business got “soft” last quarter and he had to ramp up his prospecting game. We both already know and agree on why you should actively prospect, and we pretty agree on who to contact. So the conversation moved… read more »
September 1, 2017
We work hard here to educate the market about our tool for integrating Outlook and Lotus Notes into Salesforce and Dynamics. And we pride ourselves on how intuitive the tool is. That being said, I regularly tell people while they are running our 14 day Free Trial, “Let’s do a quick web dome, I want… read more »
April 18, 2017
Customer feedback is a necessity for every company. In order for a company to grow and expand their features and product lines, they must be open and willing to hear both positive and negative feedback from customers. This will help prospects decide which product works best for them. When a company receives a good recommendation,… read more »