Connecting to Exchange

Users can review their connection to Microsoft Exchange in order to disconnect or make changes to their integration configuration. In this section, you will learn how to update your Microsoft Exchange account to LinkPoint Connect: Desktop Plus Edition.

Tip: Integration with Microsoft Exchange is off by default for all new accounts and must be requested as part of the implementation process. Adding this level of integration allows Meeting Recap access to the Appointments listed on a user’s calendar in order to prompt real-time reminders to submit a Meeting Recap at the close of a meeting.

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Locate the Hosts section and note the Exchange connection status. The red X and Please configure. status indicate that the user account is not connected to Exchange. The green ✔ and Ready status indicate that the user account is connected to Exchange.

Select the Edit icon for the Exchange Host to view the Exchange connection options.

Enter the User Name and Password associated with the Exchange account.

Tip: Some organizations configure their Exchange environments to block autodiscover connections. To troubleshoot, select the Advanced checkbox and deselect the option to Use Exchange Autodiscover Service? Enter the Exchange Web Service URL and Exchange Version for your environment. This should be provided to you by your internal IT Admin.