LinkPoint Tracker enables users to track when an outbound email is opened by one or more recipients. With real-time notifications, users can proactively follow up with key leads and contacts. In this section, you will learn how to configure the LinkPoint Tracker within LinkPoint Assist.
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Configuring LinkPoint Tracker
Click the LinkPoint Assist icon in the system tray with the right mouse button and then select Configure LinkPoint Connect.
Select Tracker from the Components list on the left side of the LinkPoint Assist window and review the available options for LinkPoint Tracker.
Select Enable LinkPoint Tracker to allow for emails to be tracked when sending outbound messages.
Select Track all sent emails by default to automatically track email opens.
Select Alert me when tracked emails are read? to enable pop-up notifications to show email opens as they happen in real time.
Select an option from the Display alert duration drop-down list to establish how long the pop-up notification should be displayed.
Select Open LinkPoint Tracker to launch the LinkPoint Tracker window.
Click the Apply button to confirm the selection and click the OK button to finish and exit LinkPoint Assist.
Download: Access the complete LinkPoint Connect: Microsoft Outlook + Salesforce User Guide in .pdf format. Get the User Guide
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