Archive for the ‘Business Success’ Category

The Perils of Best Practices

July 26, 2019

I have a pretty unique role with LinkPoint360, and one of the more interesting aspects of my job is to work directly with customers to help them get the most out of their software. Daily, weekly, monthly…I’m on calls, webinars, and even in exhibit booths talking about how our software solutions can make it quicker and… read more »

Time is Fleeting

July 1, 2019

Here we are again with another wonderful fun-filled summer upon us. Sunny days, hot weather, and the parties and holidays. We try hard to fit in all the best beach days, vacations, ice cream, and boat rides. While summer is such an exciting time of the year where we are able to wear shorts, enjoy… read more »

When the Plan Doesn’t Work

June 3, 2019

I am and always have been a planner. I have organizers, sticky notes, spreadsheets, and calendars for just about anything for both work and personal tasks. Having a plan can be incredibly helpful when you’re facing a new project, goal, or role. But all of the color coding in the world can’t help when unexpected… read more »

Every Inning Matters

April 2, 2019

If you’ve been reading this blog for a while, you’ll know that I love to travel. My travel exploits tend to fall in to one of three major categories: leisure (Take a Break), adventure (exploring foreign lands, foods, and languages), and baseball. One of my favorite things to do, either home or abroad, is to… read more »

Spring is in the Air!

March 7, 2019

March is already here, and Spring is quickly approaching. In my previous blog, What You Can Achieve in 2019, I discussed the importance of making a list for either personal, business, or professional growth. We created our own list at LinkPoint360, and now that we are three months into the year, we’re busy at work… read more »

Take a Break

February 5, 2019

We’re already a month into 2019. Goals and processes are at the forefront of workplace conversations. For my team, there is no exception. We’ve launched a new marketing plan, we’re producing more content than ever, we’re expanding our team, we’re increasing our customer success goals and touch points, and in the middle of all of… read more »

What You Can Achieve in 2019

January 10, 2019

Another year in the books. What is on your agenda for 2019? Do you have personal, career, or business goals you want to achieve this year? Each year, we find something new or exciting we want to pursue or achieve. In my blog last year, Positive Mindset and a List of Lists, I discussed the… read more »

(The Customer) Journey

December 3, 2018

Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And… read more »

How to Task Your Way To 2019

November 27, 2018

An organization’s ability to succeed as a whole depends on every department working cohesively to get specific tasks and duties done on a daily basis. Without that, companies will fail to achieve optimal support, training, success, and overall workload will increase exponentially. As we quickly approach the end of 2018, it is easy to get… read more »

The Impact of Support on Success

September 5, 2018

Having a robust support system can be the key to the success of a software purchase for an organization. Clients can find themselves frustrated or unable to utilize software as intended without a clear understanding of available resources or a network to rely on for help when trying to exact value from a system. LinkPoint360… read more »

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