(The Customer) Journey

December 3, 2018

Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And… read more »

How to Task Your Way To 2019

November 27, 2018

An organization’s ability to succeed as a whole depends on every department working cohesively to get specific tasks and duties done on a daily basis. Without that, companies will fail to achieve optimal support, training, success, and overall workload will increase exponentially. As we quickly approach the end of 2018, it is easy to get… read more »

CRM From the Perspective of a Sales Person

October 16, 2018

This guest blog is written by LinkPoint360 Partner, Focus.    For a Sales Person, there are endless benefits for using a CRM.  So much so that every Sales Rep should be demanding their company provide them one. Let’s have a look…   CRM From the Perspective of a Sales Person Everything in 1 Place: Between customers, prospects… read more »

The LinkPoint360 // Dreamforce ’18 Experience

October 1, 2018

Each year, Dreamforce offers thousands and thousands of customers, partners, influencers, and community members the chance to come together, share ideas, and grow within the Salesforce ecosystem. LinkPoint360 once again supported the effort as a Bronze sponsor and sent a team onsite to manage a booth, take in the sights, and learn the latest Salesforce… read more »

The Impact of Support on Success

September 5, 2018

Having a robust support system can be the key to the success of a software purchase for an organization. Clients can find themselves frustrated or unable to utilize software as intended without a clear understanding of available resources or a network to rely on for help when trying to exact value from a system. LinkPoint360… read more »

LinkPoint360 Sponsors Dreamforce ’18

July 20, 2018

LinkPoint360 is a proud to support the Salesforce community once again as a Bronze Sponsor of Dreamforce ’18. We believe in the power of the Ohana spirit – supporting each other as partners and clients to do our best work.   LinkPoint360 Sponsors Dreamforce ’18 This year’s event promises to be the largest and most… read more »

Adding Value to the Personal Brand

July 3, 2018

We talk so often about how to stay motivated, how to get the sales numbers up, and how to sell “more.” But what happens when you are that guy or gal whose numbers are good and now you are on autopilot? What happens when you get so good at what you do, you worry that… read more »

Neutrality and Invisibility

June 6, 2018

I’m shocked and amazed by the countless number of people who get “caught” posting an opinion or thought on Social Media that turns out to be controversial at best and offensive at worst. I’m not amazed that they wrote what they thought/felt…heck, we all have strong opinions on things that are important to us. But… read more »

A Matter of Trust

May 17, 2018

It doesn’t seem that long ago that I “bit the bullet” and agreed to adding an extension onto my home. A new room, a remodeled kitchen, and more. Financially, it was a frightening step, but the wife and I crunched the numbers several times in several ways and agreed that we could pull it off…. read more »

Our Day at the Salesforce World Tour NYC ‘18

April 27, 2018

Each and every event that we participate is a way not just to share our software and services but to create new relationships within the Salesforce community. And yesterday’s World Tour event in New York City was no exception. We had an incredible time as a Platinum sponsor, and I wanted to take a moment… read more »

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